What We Do
Retrieval Xpert is a licensed private investigation agency that specialises in comprehensive asset searches and investigations of complex frauds and financial crimes, including cryptocurrency and other digital assets. Our operations also cover intelligence gathering, crypto tracing, and cyber investigations.
Who We Are
We are a licensed private retrieval agency and cyber fraud investigation unit that specialises in comprehensive asset searches and investigations of complex frauds, financial crimes, and digital forensics.
Why Our Services
The firm was founded in 2015 and is based in the United Kingdom. We work with law firms, corporations, government agencies, and private clients throughout the United Kingdom and internationally.
Although Retrieval Xpert is a relatively new organisation, the people behind it are not. The company was established purposefully to act as a formal and covert arm of an intelligent organisation.
What Our Clients Are Saying
At Retrieval Xpert, we’re dedicated to building long-lasting relationships with our clients. Here’s what some of our happy clients have to say about their experience with us.
The support team at Retrieval Xpert was always there to answer my questions and guide me through the recovery process. Exceptional service
Richard Ralph
Retrieval Xpert is a name you can trust when it comes to cyber security and asset recovery. They restored my digital assets quickly and securely.
Maxamus Bolyard
I never thought I'd see my digital assets again, but Retrieval Xpert proved me wrong. Their recovery process is thorough and effective.
Robert Anderson
The team at Retrieval Xpert is top-notch. They handled my case with care and efficiency, and I felt secure throughout the process.
Brenna Bargains
I was devastated after losing access to my digital assets, but Retrieva Xpert came through and retrieved everything. truly a lifesaver.
Dharmraj Meena
My digital asset was emptied after I mistakenly clicked a phishing link on the web. i was introduced to Retrieval Xpert and lost digital assets were recovered
Agile Oly
I was scammed of my crypto assets when I invested in a platform that claims to double my investment. Thanks to Retrievla Xpert for saving my life and that of my family.
Iva Rajendran
Lost my crypto wallet key phrase, which means I couldn't access my crypto asset. It was so upsetting because I had quite a large sum in there, but thanks to Retrieval Xpert, they helped me recover my passphrase, plus their team was really nice.
Joseph Watson
Frequently asked questions
Everything you need to know about the product and billing.
The techniques we use to recover our clients’ accounts vary widely from case to case. In the event of a password recovery we will walk our clients through extracting an encrypted private key backup and building a comprehensive list of possible password guesses. We then transfer our client’s data to secure password cracking servers that use the data collected from the client to try billions or trillions of possible password combinations until the correct password is found.
We understand the issue of trust and authority is one that must be addressed before our clients feel comfortable sharing sensitive financial information with us. Furthermore, Retrieval Xpert is a licensed private retrieval agency that specialises in comprehensive asset searches and investigations of complex frauds, financial crimes, and digital forensics with a public business address.a
No. We will never ask our clients to divulge more information than they are comfortable sharing with us.
We would never steal a client’s funds for any reason. We are a business based in Ontario with a business address, so if we were to steal from you, or attempt to defraud our clients, it would be a simple process to report us which would quickly lead to our arrest and eventual jail time! We have received countless 5-star reviews on our third party and unbiased review platform TrustPilot which we encourage you to read on Trustpilot.
If you have completely deleted your seed phrase or have thrown away a computer or phone with a private key backup on it, don’t panic no more, we can help you recover your lost assets. In certain cases (such as with Blockchain.com) we can retrieve the backup file for you and occasionally we can recover deleted files off of an old hard drive.
Yes. When you have lost funds to a crypto scam, the odds of recovering those funds are very medium.
Over the years, our team has come up with a way out which we use in recovering lost assets and it was been proved an 80% success rate.
The process of recovering lost crypto can vary in time from as short as 1 hour, to as long as 6+ months. While this may sound lengthy, this is because we typically exhaust our initial search within a week after initially onboarding a client. After this initial search has been exhausted, we hold on to the private key backup and password guesses to continue retesting as we discover new recovery vectors and expand our hardware capabilities (unless otherwise requested to delete client information).
The types of crypto that we support are expanding every day. At the moment we support seed phrase recovery for any type of bip-39 or erc-20 token including legacy mnemonics, 13th and 25th words.For password recoveries, our list of currently supported accounts is: Blockchain.com, Bitcoin Core, Multibit, Electrum, MetaMask, MyEtherWallet, Mist Ethereum Wallet, Dogechain Core, and Dogechain.info.
We work on a service based fee of 20% of any funds recovered. This means that if your account ends up being empty, there is no charge to you.
Correct. It is mathematically impossible to directly hack the Bitcoin Blockchain.However, our approach involves using the Bitcoin owner’s password guesses to “crack” their password. In combination with a private key backup (essentially an encrypted private key) this allows our clients to regain control of their funds.
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